FAQ

We highly recommend scheduling an appointment to ensure you have a dedicated consultant and fitting room available. Walk-ins are welcome, but appointment holders will be given priority.

Booking an appointment is easy! You can schedule your visit in one of the following ways:

  • Call Us: Contact us at 614-336-9100 (EXT 5) to speak with one of our associates and arrange a time that works for you.
  • Online Booking: If you are a 1st Time Bride book an appointment for you and your 4 favorite guests on our appointment page for the weekend or weekday.
  • In-Person: Feel free to stop by the store, and we’ll help you set up an appointment at a time that suits you.

We recommend booking in advance to secure your preferred date, especially for weekends or peak wedding season.

Each appointment is up to 90 minutes. This allows enough time for you to browse, try on dresses, and receive personalized assistance.

Yes! Our Curve Collection features a wide selection of dresses in sizes 18 and up, dedicated to curvier brides. We’re proud to offer a diverse range of styles and sizes to suit all body types.

We carry dresses in sizes ranging from 0 to 30. Our standard collection includes sizes 0-16, while our Curve Collection features sizes 18 and up.

We offer bridal gowns by Essense of Australia, Stella York, All Who Wander, Maggie Sottero, Rebecca Ingram, Watters, Morilee, Allure, L’Amour, and Adore by Justin Alexander.

Our average price range for our bridal gowns is from $1,200 to $2,700 offering a wide selection for every budget. We also offer discounted off-the-rack gowns that may have price points lower than our average range. We also have payment plans available to help with budgeting for orderable gowns.

Yes, we offer in-house alterations by experienced seamstresses to ensure your dress fits perfectly. Alteration fees are not included in the price of the dress and will vary based on the extent of the work needed.

We recommend ordering your dress at least 8 to 12 months before your wedding date. This ensures enough time for delivery and any necessary alterations. Rush orders may be available for an additional fee.

Yes, you are welcome to bring guests to your appointment. For weekday appointments, we allow up to 12 guests to accompany you. For weekend appointments, we allow up to 4 guests to join you. Additionally guests may be added for a fee or by booking a specific appointment type. Please visit our Appointment page to learn more.

Due to the custom nature of bridal gowns, all sales are final. However, we work closely with you to ensure you're confident and satisfied with your purchase before leaving the store.

Yes! We carry a selection of veils, headpieces, belts, and other bridal accessories, as well as a range of bridesmaid dresses in various styles and colors. We also offer gowns for Mothers!

We recommend booking your appointment at least 2-4 weeks in advance, especially during weekends or peak wedding season. This will ensure you secure your preferred time and receive the best experience possible. Same day appointments may be available depending on desired time and day.